Company Documentation
Quality Control
Structured post-install QA with evidence, approval, and rework tracking.
Sidebar: SupportRoute: /dashboard/qcISP AdminTechnicianSupport
What It Does
Captures technical and contractual installation evidence, then routes records through submit, approval, or rework states.
Main Features
- QC dashboard metrics and filters
- Multi-step QC form (overview to review)
- Attachment registry with evidence types
- Supervisor approval/rejection controls
- CSV export for audits
Available Actions
- Create and update QC draft
- Submit QC for review
- Approve QC (supervisor roles)
- Reject QC with rework reason (supervisor roles)
- Add evidence attachments
- Export QC records as CSV
Related Workflows
- Installation completion to QC sign-off workflow
- Rework loop on rejection
Dependencies
- Installations, customers, services, technicians, plans, and NAPs available
- TECH can edit and submit, but supervise actions are ISP_ADMIN/SUPPORT